Printed version of the Library Handbook
Library users are advised that procedures and regulations guiding the University Library operations are subject to change.
The mission of the Carrie Rich Memorial Library is to provide services and resources to meet the present and future scholarly and informational needs of the Campbell University community and, insofar as possible, to share resources with those outside the University. Friendly and efficient service to the patrons is the ultimate goal of all library activities.
This handbook describes the facilities, policies, and procedures for the Campbell Library System and the Carrie Rich Memorial Library (the main library). Other facilities such as the Law School Library, Government Documents, Archives, the Library Annex, and the Stephenson Business Library may have somewhat different services, hours of operation, and pricing. Please see the section titled Other Campbell Libraries for details.
A bulletin board is available in the Library hallway leading to Reference. Please have notices approved by Student Affairs and write the date on it. Notices will be removed after 30 days unless requested otherwise.
CamelCat is the University Library's computerized Online Public Access Catalog (OPAC). It permits searching of library holdings by author, title, subject, and keyword on terminals in the library or via telecommunications lines. CamelCat also automates the circulation of library materials and eliminates the need for sign out cards. The online catalog includes materials in the main collection as well as items located in the Curriculum Materials/Media Center, the Library Annex, the Business Library, and the Law Library.
To access your library account, type in your 7 digit Campbell ID number for your username. Your PIN is initially set to be "changeme".
Library resources are primarily for the Campbell University community. Non-Campbell patrons may be restricted from using resources as circumstances warrant. Campbell University identification will be required in order to check out library books. Guests may use authorized guest cards, which may be secured from the Circulation Department for a small fee. Guest cards are valid for one year.
Members of the Friends of the Library are issued special Friends of the Library cards that allow them to check out books.
Lost and found items may be deposited with, or retrieved from, the Circulation Desk.
Three coin-operated photocopy machines are located near the Circulation Desk. You may obtain change or report problems with the machines at the Circulation Desk. If you wish to make transparencies please inquire in the Library Office or the Curriculum Materials/Media Center.
Microform reader-printers are located in the Microforms Room. You may make photocopies of microforms on these machines.
The library provides computers with Internet connections, MS Word, Excel, PowerPoint, and printers. The machines are available in the Mac Lab, located next to the Circulation Department, and the Computer Resource Room, located off the Reference hallway. There is a fee of $0.05 per page used. If you have any problems, please ask a student assistant, or a librarian for help.
The library also has laptop computers that are available to be checked out for 3-hour periods. Laptops may be checked out at the Reference Department, unless they are in use for instruction.
The computers in the Reference Room are for CamelCat and Database use only.
Rest rooms are located on both the first and second floors. The first-floor rest rooms are located on the corridor just outside the Microforms Room. The second-floor rest rooms are located near the entrance to the third level stacks.
Water fountains are located near the Circulation Desk, in the Rotunda area of the Reference Department and on the second floor near the entrance to the third level stacks.
Students are reminded that the University Library must be used only for study and/or research. To preserve an environment of optimum conditions for study, library personnel may approach students to request quiet and orderly conduct.
Smoking and other uses of tobacco as well as food and drink are prohibited anywhere in the Library.
A quiet, comfortable environment is provided for reading and study in three general library areas: the general Reference Department study area on the first-floor, the second-floor study area behind the CMMC and the study room on the third stack level.
A reading area for newspapers, journals, and magazines is located near the Circulation Desk.
A free public telephone for local calls is available in the stacks.
A coin-operated public telephone is available outside the Library entrance. Internal Library telephones may be used only in cases of emergency. Internal Library telephones are for business and may otherwise be used only in cases of emergency.
Please set all cellular phones to vibrate when an incoming call comes in, and please go outside to answer the call.
The Circulation/Information Desk is located just inside the front entrance of the library. A staff member is available during all hours of operation to offer directions pertaining to the location of library resources and services and to provide circulation services for all circulating resources. Circulation personnel can assist you when resources for which you are searching are not on the shelf. You may inquire if a book is missing or checked out and the date of its return. (if you are using the online catalog, you will find information as to whether the book is checked out and when it is due to be returned when you access call number information.)
Periodicals and microforms are arranged alphabetically by title. Special microform collections, such as the Library of American Civilization (LAC) Collection, have their own numbers.
Virtually all books and government documents are circulating except for reference books, periodicals, and microforms.
The general public may use the Library. Only Campbell University students, faculty or staff, Friends of the Library, or holders of a current guest card may check out materials to be used outside the library. You must present your University ID card or your guest card whenever you wish to check out books or other materials.
Campbell University students or faculty may borrow an indefinite number of books; however, some restrictions may be placed on students who consistently keep books overdue. Guests may borrow only three books at one time, except for books from the CMMC.
The borrowing period is three weeks. Books may be renewed twice if no one else is waiting to use them. Books must be renewed in person. Telephone renewals are not accepted. Fines will be charged for all overdue materials.
A book return container is located outside the front entrance of the library for use when the library is closed. Books should be returned to the Circulation Desk when the Library is open.
Students may request that a book which is already checked out be placed on hold. This service is available at the Circulation Desk. The book will not be recalled but will be held when it is returned to the library. It cannot be renewed. Circulation personnel will attempt to contact the individual requesting the hold. The book will be held for that individual for five days. At the end of that time, if it has not been picked up, it will be returned to circulation.
Reserve books and other materials have been placed on a limited loan basis at the request of an instructor. These materials may be charged out for two hours, one day, three days or one week, depending on the loan period requested by the instructor. Reserve patrons must present valid identification when checking out items. Reserve users may check out up to three items at one time. Two-hour reserve items may be checked out overnight during the last hour before the library closes. These items are due within the first hour of operation the following day.
Electronic reserves are also available via the Library Web site. Such reserves are password protected. The instructor of the class issues the username and password.
Reserve videos are to be viewed on the second floor. After CMMC hours, a librarian must open the viewing room.
Overdue notices for outstanding resources are mailed the first weekday after the due date. Fines will accumulate each day until the materials are returned or reported missing at the Circulation Desk. If an item is reported missing or is returned seriously damaged, the borrower is responsible for the payment of any accumulated fine, the cost of the item, and a $10.00 replacement fee. Fines may be paid at the Circulation Desk at the time an item is returned. Any fines not paid at this time will be transferred to the individual's account at the University Business Office and may be paid there.
Reference Services occupy the rear first-floor section of the library. Reference librarians can help you locate information, direct you to reference materials, and assist you in learning the organization of the library. Reference library personnel will help you search for information as well as develop search strategies for course reports, papers, and term projects. You may submit reference questions via e-mail from the library's Internet home page by selecting "Ask a Librarian" under the "Services" or "Getting Help" tab, or by sending an e-mail to reference@campbell.edu. You may also contact the reference desk at (910)893-1467 or by Instant Messaging the reference desk (IM screen name CarrieRichLib).
The Computer Resource Rooms feature computers providing access to the Internet and various online resources, including over a hundred and thirty online databases in a variety of fields. Web browsers on these computers have multi-language support for the benefit of our international student community. Printing is networked to a high-speed laser printer for better quality and faster output. The charge for printouts is $0.05 per page. Many of the databases allow articles to be sent to the user's personal e-mail and printed from home.
The Computer Resource Room in the hallway has PC-Compatible computers. The Mac Lab is located to the left of Circulation upon entering the buildings contains iMacs. I Mac Lab machines can run both Windows software and Macintosh software.
All persons under the age of 18 must have a Campbell University ID to access the Internet enabled computers. Any person requesting an exception must obtain written authorization from the Director of Library Services, or in his absence, the senior librarian on duty.
Wireless Internet access is available on the first floor, the Reference Department, the CMMC, the third floor study room, and the third floor carrels.
There are laptops available for checkout in the Reference Department. Laptops may be checked out for 3 hour periods when not in use by the department. To check out a laptop, or to get more information go to the Reference Department.
Online databases are restricted to the Campbell University community unless otherwise specified. Availability is subject to change, and different databases may be added or substituted. . For off-campus remote access the user will be asked for a login, and a password.
LOGIN: Campbell Web Access name
PASSWORD: Campbell Web Access password
For assistance go to http://wa.campbell.edu
Resources not owned by the University Library may be borrowed from other libraries through interlibrary loan (ILL). Request forms for interlibrary loans are in the Reference Department and on the Library's Internet homepage. ILL requests for books may also be sent from the WorldCat database. One to two weeks should be allowed for receipt of loans. STUDENTS ARE CHARGED $1.00 PER ARTICLE FOR PHOTOCOPIES. THERE IS NO CHARGE FOR BOOK REQUESTS. Photocopies are regulated by Federal Copyright Law which is explained on the Interlibrary Loan Request Form. The borrower may keep photocopies. Due dates on books will vary. The borrower is responsible for the book and must return it to the Interlibrary Loan Librarian on or before the due date. Do not request an ILL for material owned by Campbell University.
Please request assistance when you need help in locating any of the following materials:
Most books are shelved in stacks on three floors of the library. The Reference collection is shelved in the Reference Services section on the first-floor. This collection includes resources such as encyclopedias, dictionaries, handbooks, almanacs, directories, bibliographies, and indexes to periodicals and newspapers. Rare books are located in the Library Archives. These are in another building; a member of the library staff will need to get them for you. After using books or journals, please return them to the Circulation Desk or place them in the reshelving areas located throughout the library.
Access to all these materials is available through the online catalog, CamelCat. Terminals are located throughout the library. Some of them have printers available. If there is no printer available, copy the call number exactly as given. Check the location directory on each shelf aisle for the stack level where the book is located. Stack books may be used in the library without being checked out. If you wish to use the book outside the library, bring it to the Circulation Desk and check it out. Reference books and periodicals cannot be taken out of the library.
About 24,275 electronic books and 1,257 audio books are available from netLibrary via NCLive. These are in the online catalog and can be accessed through the Web version of CamelCat. These books may be searched by keyword, author, or title.
The Campbell Resolver includes all current subscriptions to journals, magazines, newspapers, annual issues, indexes; back files of former subscriptions; full-text journals available through NCLIVE (updated quarterly) and Campbell University electronic subscriptions.
The Carrie Rich Memorial Library of Campbell University is a selective depository for United States Government Documents. The Government Documents Collection, which is located in the basement of Kivett in the School of Law, is considered a part of the Main Library System though the identifier "LAW" is used because of it's location in Kivett. The facility is open to all students and faculty from 8 a.m. to 4:30 p.m., Monday through Friday
The library maintains a collection of resources in microform consisting primarily of microfilm and microfiche. These materials are back issues of academic journals, newspapers, and ERIC documents. They are in cabinets in the microforms room located off the rear corridor between the Reference and Circulation Departments. Newspapers maintained on microfilm are principally the New York Times and News and Observer. Significant collections include the American History Collection by Sabin and Durand on microfiche and The Library of American Civilization (LAC) on ultrafiche. These materials are designated in CamelCat by the term "Microform" followed by "Sabin" or "LAC". There is an index to LAC on the microfiche cabinets where the material is located.
The Gilbert T. Stephenson Business Library is located in Room 108 of the Lundy-Fetterman School of Business. It houses the Trust Collection, the Reserve Collection and the Ready Reference Collection for the School of Business. The library also provides support for the Mass Communications, and the Math departments. Operating hours are, Monday through Thursday 8 a.m. to 10:00 p.m. and Friday 8 am. To 4:30 p.m. during the fall and spring semesters. Summer hours are Monday through Thursday 8 a.m. to 8 p.m. and Friday 8 a.m. to 4:30 p.m. This library is closed on weekends, University breaks, and holidays.
The Curriculum Materials/Media Center is located on the second-floor of the Carrie Rich Memorial Library. It houses curriculum materials, public school textbooks, juvenile books, and audiovisual items. These items may be accessed through CamelCat. The CMMC is available to all faculty and students, though much of the collections support specific programs of the School of Education. CMMC hours are Monday through Thursday 8 a.m. to 7 p.m., Friday 8 a.m. to 4:30 p.m. during the fall and spring semesters. If you need assistance at other times, go to the Reference Desk.
The facility is the location of Acquisitions and Archives. Operating hours are Monday through Friday, 8 AM to 4:30 PM.
Occupying over 27,000 square feet in Wiggins and Kivett Halls, the Law Library houses a collection of legal materials for the Norman Adrian Wiggins School of Law. Its primary mission is to support the teaching and research needs of law faculty and law students. To this end, it houses a collection of over 190,000 volumes and volume-equivalents of cases, statutes, law reviews, treatises and other print and electronic titles necessary for legal research. It is also open to members of the practicing bar and the faculty, students and staff of the University. Most materials do not circulate but are available for use within the law library. Please consult the law library's web site for information about its hours of operation, collection and policies.
The Law Library also houses Government Documents collection in the basement of Kivett. The Government Documents may be checked out.